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Geeks Prefer Competence To Niceness 300

Death Metal writes "While everyone would like to work for a nice person who is always right, IT pros will prefer a jerk who is always right over a nice person who is always wrong. Wrong creates unnecessary work, impossible situations and major failures. Wrong is evil, and it must be defeated. Capacity for technical reasoning trumps all other professional factors, period."

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Geeks Prefer Competence To Niceness

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  • I would take (Score:5, Insightful)

    by Danimoth ( 852665 ) on Wednesday September 09, 2009 @12:16PM (#29367125)
    I would take someone bearable who usually does it right over either of those.
  • Not me (Score:2, Insightful)

    by Korbeau ( 913903 ) on Wednesday September 09, 2009 @12:22PM (#29367219)

    Since I'm always right I prefer to work with nice persons without initiative that are gullible to my points of view and always smile.

    (ergo I'm a self-confident a-hole and you would like to work with me !:)

  • True; but... (Score:5, Insightful)

    by fuzzyfuzzyfungus ( 1223518 ) on Wednesday September 09, 2009 @12:22PM (#29367223) Journal
    This is largely true; but the problem is with the (fairly sizable) population of people who are neither nice nor competent; but are arrogant enough to think that they are.

    If somebody is kind of useless; but nice, they'll at least roll over after fucking up. If somebody is an arrogant dickhead, they'll fuck up and be personally offended at any attempt to do things properly.
  • by Starker_Kull ( 896770 ) on Wednesday September 09, 2009 @12:24PM (#29367255)
    ... (shakes head) ...

    Sounds great. Let me know how that goes, okay? Tell me when the war is over, and teh stupid is vanquished. I'll hang a banner for you.

    People with this attitude will have a hard time working with anyone outside of a very small group of very competent people; i.e. in the real world. Most people really aren't experts, they aren't always right, they frequently make mistakes.... but they are not evil. I try to reserve the word 'evil' for people who seek to hurt others for fun.

    If all you have a choice of is 'competent' or 'nice', I suppose I would temporarily choose 'competent'. I would then seek to find a little more of BOTH in one human.
  • Re:Yep (Score:4, Insightful)

    by AuMatar ( 183847 ) on Wednesday September 09, 2009 @12:25PM (#29367275)

    Unless the nice but makes mistakes person causes *me* a lot of extra work, I'd take nice. I'm at work because the makeup of society forces me to be, not because I want to. Might as well make it as enjoyable as possible.

    Now if his failures come rebounding onto me, then he can be a liability. Luckily life isn't usually a comparison of extremes- you can get someone who's competent and easy to get along with most of the time.

  • Re:I would take (Score:2, Insightful)

    by fischerville ( 1458275 ) on Wednesday September 09, 2009 @12:26PM (#29367289)
    Exactly. Given the question would you rather work for a) a jerk who is always right or b) a nice person who is always wrong, i'd pencil in: c) a nice person who is occasionally wrong. Otherwise, it's a false dichotomy.
  • by ClosedSource ( 238333 ) on Wednesday September 09, 2009 @12:30PM (#29367335)

    It's usually the incompetent who feel the need to act like a jerk to distract everyone from their own performance.

  • This is news? (Score:2, Insightful)

    by SoTerrified ( 660807 ) on Wednesday September 09, 2009 @12:30PM (#29367339)
    If I have a co-worker who is competent, but a jerk... I can work with that. I might have to thicken my skin a bit, but in the long run, that's not asking much. I tend to view the office as the place I work, not the place I make friends. I have non-work friends who fill my social time very nicely, thank you so do your job and we'll get along. Whereas if I have a nice guy who isn't competent, he will cause me endless extra work and effort bailing him out and dealing with his mess-ups. I don't care if you're Santa Claus nice, after a while, I'm gonna start to resent you. That's just a fact.
  • Ahem. (Score:5, Insightful)

    by DarrenBaker ( 322210 ) on Wednesday September 09, 2009 @12:31PM (#29367367)

    1 + 1 = 2.
    Your mother.

  • by JCSoRocks ( 1142053 ) on Wednesday September 09, 2009 @12:32PM (#29367371)
    Saying, "I told you so," isn't nearly as much fun when you have to clean up the mess. It's always the smart guy that ends up paying the price when the dumb guy / management screw up. Who stays late and fixes the code / saves the server when things break? The guy that knows what he's doing. He may feel like a hero afterward but mostly he just feels pissed off that he had to do it at all.

    I can't count the number of times I've wondered why I'm in a meeting or why I've been consulted at all. If you aren't going to respect my opinion, you needn't bother asking. It only makes it that much more depressing when I have to clean up your mess later without so much as a, "yeah, I guess you were right."
  • Re:Technically... (Score:3, Insightful)

    by Kjella ( 173770 ) on Wednesday September 09, 2009 @12:35PM (#29367417) Homepage

    Unfortunately evaluating !(clusterfuck) leads to a clusterfuck because it implements its own operator!.

  • Re:I would take (Score:5, Insightful)

    by gnick ( 1211984 ) on Wednesday September 09, 2009 @12:36PM (#29367423) Homepage

    I'm perfectly happy with my situation. A boss who is pleasant, willing to go to bat w/ HR/training/ES&H/upper management/whoever, has no technical skills, accepts that he has no technical skills, and yields to recommendations from us underlings on most issues that won't affect his performance review.

    On a side note, The IT Crowd may amuse some. Brit show with an incompetent IT boss, a pair of competent IT grunts, and bad English humor (humour?).

  • Re:True; but... (Score:4, Insightful)

    by nine-times ( 778537 ) <nine.times@gmail.com> on Wednesday September 09, 2009 @12:42PM (#29367537) Homepage

    Well I'd put the problem more generally as: people don't divide cleanly into "nice people who are always wrong" and "jerks who are always right". Jerks are often the people who *think* they're always right, but often are wrong quite a lot. "Nice people" are sometimes secretly jerks who think they're always right, and the niceness is just a form of condescension. But no one is right all the time, and a lot of times there really isn't even a "right answer" so much as "the best answer we can come up with right now."

    A lot of it really ends up being a matter of degrees. Would I tolerate a little bit of assholishness for some real brilliance? Sure. But after a certain point, you can be too much of an asshole to be worth it. Along with everything else, being actually often means you *aren't* right. If you're causing interpersonal problems on a team, creating more work for everyone else, and making everyone else hate working with you, then you're kind of doing the wrong things.

    Plus, there are enough people out there who are competent and at least decently nice. It's not really a choice you have to make all the time.

  • by denobug ( 753200 ) on Wednesday September 09, 2009 @12:52PM (#29367693)

    Nice may not work but sucking up and good looking seems to work..... Ask geeks who are not good looking but are nice and competent. Many has lost to a suckup or a good looking .......

    A Nice and good looking person who can charm people doing their job? I think the proper term is "Upper Management."

  • Re:I would take (Score:4, Insightful)

    by PC and Sony Fanboy ( 1248258 ) on Wednesday September 09, 2009 @01:11PM (#29367993) Journal

    You actually need to be fairly strong willed at times to properly get your point across! That can be perceived as being a "jerk" by the person on the receiving end at the moment.

    No you don't. You need to have a persuasive argument and be speaking with rational people. If you surround yourself with people who are always "right", when life is mostly subjective, you'll be miserable.

    Perhaps this explains why the IT crowd is mocked so easily - people who convinced that being 'right' makes them superior are suddenly thrust into the real world, where there are very few 'right' answers. It's easy to see who doesn't fit in, and when those people start complaining that the world should change to accept their brillance ... well ... the world continues to mock them. Because, lets face it - being right doesn't count for everything, and in a job where being 'right' is subjective (almost everywhere except IT), then niceness matters a lot more than competence. People can always learn and do better next time - but you can't take back the death threats you sent while upset.

    Now, I suppose there are life and death situations where being right means survival. But seriously, how many people live in those situations? Not even doctors can choose 'right' or 'wrong'. Doctors choose what is 'best' in their opinion, which is why doctors sometimes differ in treatment recommendations. I have a hard time believing that a) the slashdot crowd works in life/death situations where right is not subjective, and b) that it is impossible to be both 'right' and 'nice'. Seriously, isn't this just creating a false dichotomy?

  • Re:I would take (Score:5, Insightful)

    by Moryath ( 553296 ) on Wednesday September 09, 2009 @01:13PM (#29368023)

    Good IT pros are not anti-bureaucracy, as many observers think. They are anti-stupidity.

    Truer words were never spoken.

  • Re:I would take (Score:5, Insightful)

    by dgatwood ( 11270 ) on Wednesday September 09, 2009 @01:18PM (#29368117) Homepage Journal

    Agreed. A boss doesn't have to be technical, nor "right" all the time, so long as the boss acknowledges what he or she doesn't know and doesn't try to pretend he/she knows something that he/she doesn't.

    It is when a boss thinks he or she knows everything but actually knows nothing that errors are made. A boss can be completely clueless as long as he/she defers to your expertise. The ones we really can't stand are the ones who are clueless but don't know it. They give bad advice that leads their underlings repeatedly down wrong paths, then ding the underlings on salary reviews for listening to them.

    Only slightly better are the bosses that let their employees graze and don't give them any guidance about what they are trying to accomplish. Neither type of boss is particularly effective, and both are, sadly, far more common than good bosses.

  • by Qzukk ( 229616 ) on Wednesday September 09, 2009 @01:46PM (#29368593) Journal

    We work for corporations or consult for them when they are not interested in any of our goals or values. Geeks are always bending over, spreading their ass cheeks

    And if we don't, we are "jerks". And so this story.

  • Re:Best quote (Score:4, Insightful)

    by Lord Grey ( 463613 ) * on Wednesday September 09, 2009 @02:01PM (#29368823)

    Want to work in a business environment? That means that sales is king. You may support sales, you may even support your customers, but driving business through the door is the most privileged role. Those customers won't, for the most part, want an arrogant prick who's always right; they'll want an accommodating, amiable fellow who's right more than half the time.

    You're absolutely correct that sales is king. No dispute, there. A business has to have income in order to survive.

    What I do think is wrong, however, is that management oftentimes downplays or ignores IT's recommendations in an effort to chase the short-term sale. As the original article pointed out, "IT Pros" typically don't make recommendations that are without merit. A business that sells an IT-based product (for instance) should listen closely to the people creating that product, but that doesn't seem to happen often enough. A development or architecture team will lay out an optimal plan for producing a product, but the business side will force everyone down a different path in order to meet arbitrary release dates, please one big customer, or meet some goal sitting on a vice-president's last review. The final product winds up being something no one is happy with, and that causes problems down the road for everyone.

    So no, a narrow focus on technical solutions is not the right way to go about things. But neither is chasing potential income while eroding your technical base.

  • Re:I would take (Score:5, Insightful)

    by Austerity Empowers ( 669817 ) on Wednesday September 09, 2009 @02:03PM (#29368853)

    Because nice people that are always wrong aren't necessarily doormats. They champion their opinions to whoever makes decisions, and that becomes the plan of record. Anyone not supporting the plan of record has a lot to answer for come end-of-year review time. Even if what he was doing turned out to be correct. Most organizations get very upset with engineers/developers/"IT Pros"/geeks who decouple from the hive mind, even if they are correct. Management will wonder why, if you knew it was wrong, you didn't bring this up and save a lot of time and money doing it right in the first place. When teamwork counts, one person can't do all the work, thus it's critical to support the people that know their shit.

    My current team has a belief that if we keep around one or two nice dummies that the team is more cohesive and works better, even though they are always ignored. But that doesn't work either, they're usually plenty smart enough to know they're being ignored and they tend to leave. Management attempts to correct for this by lecturing us on proper social behavior, which of course no one gets. So at the end of the day the painfully right person ends up "in control" (i.e. in a place where he can do real harm to morale) while the nice people tend to go somewhere they are wanted, often marketing.

  • by bjourne ( 1034822 ) on Wednesday September 09, 2009 @02:39PM (#29369377) Homepage Journal

    Well if work is depressing then there is something wrong with it. I suggest you fix your attitude because caring so much about it that you get depressed is not healthy.

    At my work, I'm also usually right. As I'm sure most techies reading /. often are. People have this peculiar habit of interrupting me when discussing to make my argument appear weaker than it is. I let them, because I'm a soft-spoken guy and I really don't care that much. A month or two later, my predictions come true and we do it my way instead which I initially suggested. I don't tell people "I told you so" because I don't need the acknowledgement. My reward is the salary, their reward is that they get to borrow my brain for 8 hours/day. If they wish to spend my 8 hours on futile, dead end projects then so be it. There is no reason for me to get emotionally involved.

    I read a study (in a tabloid, but still) about that most people prefer to work with nice failure persons rather than excellent jerks. That shows how fucked up many of us techies priorities are. We prefer what is best for the company rather than enjoying the time we spend at work. Self-sacrifice is not a virtue, it is the losers mind set.

    I'd recommend every techie to work as a consultant at least for a year or two. Because when you do, you learn that your life is not tied to the company's bottom line. Problems and stupid managers aren't frustrating anymore. The more stupidity and bad decisions, the more billable hours you can charge them. Stupid techies work overtime to clean up the mess, smart techies bleed them dry while doing it. :)

  • Re:I would take (Score:3, Insightful)

    by TheCarp ( 96830 ) * <sjc@NospAM.carpanet.net> on Wednesday September 09, 2009 @02:54PM (#29369615) Homepage

    I don't believe the post, or article, ever said that nice people are always wrong, right people are always jerks, or jerks are always right.

    The question was... given the choice between A and B which would you prefer.

    Or... another way to ask... which quality do you prefer, correctness or niceness?

  • Re:I would take (Score:5, Insightful)

    by Trepidity ( 597 ) <[gro.hsikcah] [ta] [todhsals-muiriled]> on Wednesday September 09, 2009 @02:55PM (#29369621)

    The over-technical boss isn't only bad if he/she is clueless and frequently wrong--- one who's usually right and refuses to delegate anything to anyone can be a huge pain too, because they don't actually have the time to do every single person's job for them, but often try to micromanage as if they did. I mean, if they could actually do the details of everyone's project, why have employees under them at all? Sometimes a manager doesn't need to know the details, even if they're smart and knowledgeable enough that they could be brought up to speed if necessary.

  • Re:I would take (Score:4, Insightful)

    by noundi ( 1044080 ) on Wednesday September 09, 2009 @03:20PM (#29370073)

    You actually need to be fairly strong willed at times to properly get your point across! That can be perceived as being a "jerk" by the person on the receiving end at the moment.

    No you don't. You need to have a persuasive argument and be speaking with rational people. If you surround yourself with people who are always "right", when life is mostly subjective, you'll be miserable. Perhaps this explains why the IT crowd is mocked so easily - people who convinced that being 'right' makes them superior are suddenly thrust into the real world, where there are very few 'right' answers. It's easy to see who doesn't fit in, and when those people start complaining that the world should change to accept their brillance ... well ... the world continues to mock them. Because, lets face it - being right doesn't count for everything, and in a job where being 'right' is subjective (almost everywhere except IT), then niceness matters a lot more than competence. People can always learn and do better next time - but you can't take back the death threats you sent while upset. Now, I suppose there are life and death situations where being right means survival. But seriously, how many people live in those situations? Not even doctors can choose 'right' or 'wrong'. Doctors choose what is 'best' in their opinion, which is why doctors sometimes differ in treatment recommendations. I have a hard time believing that a) the slashdot crowd works in life/death situations where right is not subjective, and b) that it is impossible to be both 'right' and 'nice'. Seriously, isn't this just creating a false dichotomy?

    Any job I've worked in "being right" has been a key to success. Being right means less loss and more profit, and I don't know if you're speaking from the perspective of a kindergarden teacher, but in business this is what counts. I will admit that anybody can make mistakes, and the hypothetical "always right" person doesn't exist, so the hypothesis is rather nonsensical. However there are people who shut the hell up when they don't know something instead of spreading useless hearsay that in the end cause problems for everyone. These people who tend to find out, instead of assume, are always my preferred colleagues. It's a matter of trust, and douchebags or not I tend to surround myself with trustworthy people. My friends however are both trustworthy and pleasant, and my colleagues I cannot choose but I value the work they do more than how much they smile. I don't understand how you got modded up for this useless post, but either get over your hate for IT's, probably due to some IT who treated you bad for doing something idiotic, or seek help. For this suppressed anger of yours is not healthy.

  • House (Score:3, Insightful)

    by neoform ( 551705 ) <djneoform@gmail.com> on Wednesday September 09, 2009 @03:22PM (#29370095) Homepage
    Isn't this the very premise of House MD?
  • by Anonymous Coward on Wednesday September 09, 2009 @03:47PM (#29370473)

    In my experience the guy who is the loudest knows the least.

  • by swillden ( 191260 ) <shawn-ds@willden.org> on Wednesday September 09, 2009 @04:20PM (#29371031) Journal

    Don't you mean negative air pressure, you fucking retard?

    An excellent example of what's more common: A jerk who's always wrong.

  • Re:I would take (Score:3, Insightful)

    by ArsonSmith ( 13997 ) on Wednesday September 09, 2009 @06:35PM (#29372803) Journal

    If he's always wrong then you better find a new job. The company will go out of business soon.

    Or do you just not understand how business actually works and instead just have some academic outlook on it and he does things right but different from your viewpoint.

    If you have all the answers why not go start your own business and run him out.

  • Re:I would take (Score:3, Insightful)

    by Fulcrum of Evil ( 560260 ) on Wednesday September 09, 2009 @06:46PM (#29372909)

    Management will wonder why, if you knew it was wrong, you didn't bring this up and save a lot of time and money doing it right in the first place.

    Simple answer: I got tired of lousy reviews for 'being combative' and trying to bring things up. Either listen to my advice or don't complain when things explode.

  • Re:I would take (Score:3, Insightful)

    by Opportunist ( 166417 ) on Thursday September 10, 2009 @06:26AM (#29376409)

    Unfortunately, no. Today, it's no so much whether you're right or wrong, or whether you make the right business decisions. It's who you play golf with.

    So unless you play golf with more important people, don't try to open your own business. Even if you're better.

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