Woman's Nude Pics End Up Online After Call To Tech Support 197
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by
samzenpus
from the how-was-your-service-today? dept.
from the how-was-your-service-today? dept.
Tara Fitzgerald couldn't find the nude pictures she planned on sending to her boyfriend, but instead of just taking more, she decided to see if a Dell tech support call could fix her problem. Apparently the tech support guy found them. Unfortunately, he then put them up on a site called "bitchtara."
Let me be the first to say (Score:4, Insightful)
Story is so absurd (Score:4, Insightful)
So she took the pics and then "lost them"... but the support guy found them in her email. She obviously sent/received them at some point, and how she could just 'forget' they were in her email is hard to fathom. Then she sends the guy who WORKS FOR DELL a laptop? She may be the victim, but boy is she good at it.
Oh, and of course: PICS OR IT DIDNT HAPPEN
Re:Ha! (Score:5, Insightful)
Probably that Dell employees would actually respect customer confidentiality. Would it be any different if it had been a confidential business letter or accounts statement?
I hope the employee has been dropped from a very great height by Dell. It doesn't inspire much trust in getting support from them.
Re:Let me be the first to say (Score:5, Insightful)
If you read the linked article in TFA, you will find that she BOUGHT HIM A LAPTOP AND MAILED IT TO INDIA! wtf woman
Unfortunately (Score:3, Insightful)
The only way to get action from companies today is to publish a bad PR story.
How sad is that?
That is the real problem, lack of accountability not the fact that it happens, that the only way to get it fixed is to make the company suffer publically.
Re:Ha! (Score:3, Insightful)
Well, the dell employee should be hanged upside down, that said, she certainly lowers the bar for dumb!
its already dumb enough to call tech support to recover your own nude pics, its even dumber she got convinced to send a laptop to the guy to help her with her nakedness problem., that's be-yond ridiculous.
also, props to mark72005 below, nicely worded.
less than a western minimum wage (Score:1, Insightful)
Costs a lot less to live in India.
Less than a western minimum wage doesn't mean it is a bad rate in India. Doesn't mean he was being taken advantage of.
If true... (Score:5, Insightful)
If true, someone at Dell could end up having a friendly conversation with someone from the FBI.
If it was only exposure of private data (pictures) then Dell may have gotten away with a just a civil resolution. If it is true that the tech extorted a laptop, then it becomes a criminal case. People can go to jail.
This could become quite costly to Dell in terms of goodwill if proven that someone representing them extorted material goods from one of their own customers.
Re:Ha! (Score:3, Insightful)
Wow, you must have had a bad Dell experience to get so fired up you can't even type straight.
Re:Ha! (Score:5, Insightful)
The fact that he's a Dell Employee is irrelevant (though no doubt the company will get sued, too). This is a simple case of theft and harassment. Jail for the perp, leave his boss alone.
Next!
Re:Hoax, anyone? (Score:3, Insightful)
Here's the problem (Score:5, Insightful)
Using my amazing powers of deduction, I have found this to be the root cause of the trouble.
Re:Story is so absurd (Score:3, Insightful)
Re:Too effing bad... sorry. (Score:4, Insightful)
Except, that is a shitty way to live. So we invented criminal punishments to deal with asshats.
Throw the tech in jail.
Taken advantage of? (Score:2, Insightful)
People in Indonesia line up for MILES to get a US Outsourced job like this. They get paid roughly similar to what a DOCTOR in these places makes. They can live VERY nice, middle-class lives with the money they're making.
Maybe you should do a quick study on the Cost of Living in these countries before you start spouting off how Dell (or any other company) is "taking advantage" of workers in other countries.
Re:Too effing bad... sorry. (Score:3, Insightful)
Wait a minute... (Score:1, Insightful)
How do we know Dell is responsible? Couldn't her boyfriend have uploaded them? Couldn't her machine be infected with something that exposed the pictures?
Re:Ha! (Score:5, Insightful)
Just as there is little the company could do to stop this, they also have to expect to pay for the damage done. That is the price of doing business. Being liable for damages and being bad are not the same thing.
If one of the trees in my yard falls over in a storm and crushes my neighbors car, I am liable for paying for it. I am not a bad man because of it.
This woman called Dell. She did not look up this perticular tech person and seek his help. She called Dell. Dell answered the phone. They used this tech as their agent, but the company responded. The woman did not have a business arrangement with the tech. She had one with Dell. Is Dell evil for hiring this guy? Not likely. Are they responsible for the actions of their agent. Yes.
Re:Minimum wage means minimum effort (Score:2, Insightful)
Yes, and the Geek Squad is provably safe with customer files.
There's never been reports of them keeping and trading customer images.
Re:Story is so absurd (Score:3, Insightful)
> ...how she could just 'forget' they were in her email is hard to fathom.
Not done much tech support, have you?
Re:Well (Score:1, Insightful)
Ha, ha, man, that video. Man, that's great. She's dancing in a bra like an idiot. There ain't no crime in taking advantage of idiots. I wish I had modpoints to boost you.
Re:Hoax, anyone? (Score:1, Insightful)
Surprise butt-sex?