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The Internet Idle IT

Woman's Nude Pics End Up Online After Call To Tech Support 197

Posted by samzenpus
from the how-was-your-service-today? dept.
Tara Fitzgerald couldn't find the nude pictures she planned on sending to her boyfriend, but instead of just taking more, she decided to see if a Dell tech support call could fix her problem. Apparently the tech support guy found them. Unfortunately, he then put them up on a site called "bitchtara."

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Woman's Nude Pics End Up Online After Call To Tech Support

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  • by drunkennewfiemidget (712572) on Friday July 30, 2010 @02:59PM (#33087024) Homepage

    No, there was both.

    First he told her he'd need a new laptop mailed to him to 'work on the case from home', which she overnighted to him.

    Then, he used her credit card to buy another woman a computer and a router.

  • Re:So.... (Score:2, Informative)

    by Anonymous Coward on Friday July 30, 2010 @03:07PM (#33087130)
  • by firefly.fairy (1867896) on Friday July 30, 2010 @04:00PM (#33088090)
    First reading this article I felt bad for this woman. Even sending the guy the laptop, while extremely naive, seemed like something a person might do if they're petrified about their risque pictures appearing online and feel they have no out. Then I linked to the Reno Gazette article. I read this part, and well, she just doesn't seem like some innocent victim who was taken advantage of. I sort of wonder if in the end she actually sent him the nude pictures and then later regretted it when the guy from Indian that she was fantasizing about revealed that he was interested in a new girl:

    "Romantic conversations

    Following the initial technical call, conversations between Fitzgerald and Shaikh quickly turned personal. Fitzgerald admitted being flattered by the attention from the Indian support tech, whose MySpace page identifies him as being 24 years old. "He's very charming and he knew exactly what to say. It warmed my heart," she said.

    Fitzgerald shared a number of personal e-mails Shaikh sent her from his Hotmail account shortly after their first conversation, including the following message dated Jan. 11, 2009:

    "There are no words to express how I feel about you. I constantly search for the words, and they all seem less than I truly feel. You are my life, my heart, and my soul. You are my best friend. You are my one true love. I still remember the day we first met. I knew that you were the one I was meant to be with forever."


    On Valentine's Day 2009, Fitzgerald said Shaikh told her he had fallen in love with a 22-year-old woman in Tennessee who had also called Dell technical support.


    Fitzgerald later discovered two mysterious purchases on Feb. 17 totalling $802 charged to her Dell Preferred credit card. She called Dell and was told the charges were for a computer system and router shipped to a woman in Waynesboro, Tennessee."

    (Outsourcing nightmare: Sacramento woman describes Dell tech support abuse (watch video report),, July 29, 2010)

  • by MROD (101561) on Friday July 30, 2010 @04:07PM (#33088266) Homepage

    When I first read the name I thought that maybe the British actress [] of the same name, notorious for (tasteful) nude scenes in 1990s films. Obviously not.

    So, maybe this is all made up and the woman's real name isn't Tara Fitzgerald at all?

  • Re:Ha! (Score:3, Informative)

    by rainmouse (1784278) on Friday July 30, 2010 @04:10PM (#33088324)

    And for the record, I am not a Dell fanboy, but we buy almost exclusively Dell where I work and their business tech support is top notch. I talk to real live Americans every time I call, and they never hassle me about anything.

    And now allow me to quote from the wiki page about Dell.

    In May 2008, the New York Supreme Court ruled that Dell and Dell Financial Services "engaged in fraud, false advertising, deceptive business practices, and abusive debt collection practices". The relevant lawsuit aimed primarily to highlight and seek restitution for a lack of technical support given to customers by Dell. The court plans to hold further proceedings to determine how much money Dell has to pay out to customers and how much profit Dell made unlawfully, in New York.

    In light of the worrying news article and evidence that the company itself is involved all these dubious practices and not just their outsourced staff, it makes me wonder how many other things like this have happened that we have not heard about, perhaps partly keeping quiet in fear of being mocked all over the web by Dell fanboys.

  • by Anonymous Coward on Friday July 30, 2010 @04:12PM (#33088374)

    She is a pay-cam-whore. www(dot)ashcams(dot)com/profile/taritabonita

    Sounds like a scam to 1) avoid paying her Dell bill 2) get more traffic.

  • by Tenant129 (1362913) on Friday July 30, 2010 @04:28PM (#33088708)
    I find this story hilarious. I'll never get tired of laughing at people being stupid. Unfortunately society has made it OK to be stupid about computers. The words "I'm not computer savvy" have become like fingernails on a chalk board to me. This woman didn't NEED to be computer savvy, she just needed to not be a complete maroon. The part about a stolen credit card... alright, I'll agree that was messed up and illegal. But the pictures, and sending a laptop... No excuse. Why do we as a society allow people to use their computer ineptitude as an excuse for being taken advantage of, or not getting work done, or damaging company property? It has become acceptable, and this is wrong.
  • Read all of the info (Score:2, Informative)

    by aarenz (1009365) on Friday July 30, 2010 @04:57PM (#33089244)
    She was trying to delete the pictures from an email that she had already sent to her boyfriend. I wonder if they are still dating, or if he just posted them in a drunken stupor one night. Dell was not the only one with access to the pictures and there will be little way to trace where the posting came from.
  • Re:Well (Score:4, Informative)

    by Anonymous Coward on Friday July 30, 2010 @05:07PM (#33089412)

  • by stephanruby (542433) on Saturday July 31, 2010 @07:32AM (#33094458)
    It's more of a subdomain on a free site. It's not that difficult to get--> []
  • Re:Well (Score:2, Informative)

    by Anonymous Coward on Saturday July 31, 2010 @08:21AM (#33094636)

    URGH! Cannot be unseen :(

  • by PyroMosh (287149) on Saturday July 31, 2010 @10:09AM (#33095090) Homepage

    Around $10 - 13 / hr is / was typical for the in-store, line-level techs (the admins make less, sometimes a lot less).

    Supervisors and in-home techs will usually make $15 - $17ish / hr.

    The cap for their pay grade is / was $20 or $21 IIRC. But in practice, BBY is more likely to promote someone to management than pay them more than $17 or $18 in Geek Squad.

    This info is a few years old (when minimum wage was in the $5 / hr range). I wouldn't be surprised if the figures were all about $1 higher now, but I don't know for sure.

    So to answer your question: It is much better than minimum wage, though not nearly what a competent tech can make working in IT for a company, government or school.

    Even if the pay's the same in your area, it's tough to imagine much of a worse IT job than Geek Squad. A typical store will have 6 - 20 techs. Murphy's law makes sure that when something goes wrong, it will never be the person responsible for it that has to explain it to an angry customer.

    The end result is that BBY doesn't get to pick the top talent from the labor pool. Those who are smarter / more professional / more ethical / etc will of course look elsewhere.

    I'm in no way saying that there aren't good people in Geek Squad, but there are a lot of folks that aren't because BBY doesn't pay enough to be picky.

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