Network

Comcast, Charter Dominate US; Telcos 'Abandoned Rural America,' Report Says (arstechnica.com) 154

An anonymous reader quotes a report from Ars Technica: Comcast is the only choice for 30 million Americans when it comes to broadband speeds of at least 25Mbps downstream and 3Mbps upstream, the report says. Charter Communications is the only choice for 38 million Americans. Combined, Comcast and Charter offer service in the majority of the U.S., with almost no overlap. Yet many Americans are even worse off, living in areas where DSL is the best option. AT&T, Verizon, and other telcos still provide only sub-broadband speeds over copper wires throughout huge parts of their territories. The telcos have mostly avoided upgrading their copper networks to fiber -- except in areas where they face competition from cable companies. These details are in "Profiles of Monopoly: Big Cable and Telecom," a report by the Institute for Local Self-Reliance (ILSR). The full report should be available at this link today. "The broadband market is broken," the report's conclusion states. "Comcast and Charter maintain a monopoly over 68 million people. Some 48 million households (about 122 million people) subscribe to these cable companies, whereas the four largest telecom companies combined have far fewer subscribers -- only 31.6 million households (about 80.3 million people). The large telecom companies have largely abandoned rural America -- their DSL networks overwhelmingly do not support broadband speeds -- despite years of federal subsidies and many state grant programs."
Privacy

Police Are Seeking More Digital Evidence From Tech Companies (bloomberg.com) 23

U.S. law enforcement agencies are increasingly asking technology companies for access to digital evidence on mobile phones and apps, with about 80 percent of the requests granted, a new study found. From a report: The report released Wednesday by the Center for Strategic and International Studies found local, state and federal law enforcement made more than 130,000 requests last year for digital evidence from six top technology companies -- Alphabet's Google, Facebook, Microsoft, Twitter, Verizon' media unit Oath and Apple. If results from telecom and cable providers Verizon, AT&T, and Comcast are added in, the number jumps to more than 660,000. The requests covered everything from the content of communications to location data and names of particular users. "The number of law enforcement requests, at least as directed at the major U.S.-based tech and telecom companies, has significantly increased over time," the Washington-based think tank found. "Yet, the response rates have been remarkably consistent."
Communications

Verizon Confirms That It Will No Longer Activate 3G Phones (droid-life.com) 109

According to Droid Life, Verizon is no longer activating 3G-only phones. Instead, they will only accept 4G LTE-equipped phones going forward. Here's what Verizon had to say about the matter: "For several years we've been been publicly saying that our 3G CDMA network will remain available through the end of 2019. Virtually all traffic on our network is on our 4G LTE network. To facilitate a smooth transition to 4G LTE capable products and services, we are no longer allowing devices that are not 4G LTE capable to be activated on our network." From the report: Now, as is noted in the statement above, Verizon has committed to shutting down its 3G CDMA network by the end of 2019. They also stopped selling 3G devices some time ago, I believe, and even started selling LTE-only flip phones to replace them. [...] On a related note, an earlier leak suggested that Verizon may stop some older LTE devices from being activated too. The documentation there said that CDMA devices as well as devices that do not support HD Voice or VoLTE will not be accepted.
Censorship

The World's Largest Phone Network China Mobile Censors Content -- Even in the United States (washingtonpost.com) 61

Isaac Stone Fish, reporting for The Washington Post: On Monday, the U.S. Department of Commerce recommended the Federal Communications Commission (FCC) deny a license to China Mobile, the state-run company that is the world's largest phone network by subscribers. (It reaches more people than Verizon and AT&T combined.) The Commerce Department suggested the move because of the national security risk China Mobile poses. Indeed, because China Mobile is an arm of the Chinese state, there are legitimate concerns that Beijing could use it to gather data on American citizens. There is, however, a previously unreported concern with China Mobile that adds to worries about the company's suitability in the United States.

According to several interviews with frequent Chinese travelers to the United States, those with China Mobile as their carrier are often unable to access American websites and apps that are banned in China. A Chinese journalist who regularly travels to the United States for work, and who asked to speak anonymously, said she couldn't access Facebook or the New York Times in the United States with her China Mobile number. Even Google Maps is banned, leading to some frustrating travel experiences. When she was visiting a friend in Brooklyn, the Chinese journalist said, "it took me a long time to find her place because my VPN failed me and I couldn't use Google Maps." She was referring to a Virtual Private Network, a method that some Chinese use to circumvent the Chinese censorship apparatus.

Digital

Would You Pay $700, Plus a Monthly Fee, For a Digital License Plate? (arstechnica.com) 337

An anonymous reader quotes a report from Ars Technica: It's been a few weeks now since a Bay Area startup put a digital license plate on my car. So far, nobody seems to have noticed. I haven't yet been pulled aside by police or civilians asking what it is. At first glance, this electronic device looks exactly like a traditional, stamped metal license plate. The new digital plate has the same scripted CALIFORNIA icon up top and uses the exact same size and font to show the numbers and letters. But in actuality, what I have is an "Rplate," a $700 plate-sized Kindle-like screen on the back of my car -- high-contrast grayscale e-ink and all. The device also contains an RFID and GPS chip that allow me to see where my car is at any given moment, to voluntarily track my trips, and to even optionally display DMV-approved customized messages in a small font below the plate number itself.

Were I an actual paying customer, I'd be paying $7 per month in a service fee, too, mostly to offset the data connection to Verizon. The one-time $700 price tag alone is a bit high for me. To be clear, I have a loaner model, and by the time this story comes out, I'll soon be sending the plate back to the company, Reviver. The model I've been using is one of the first 1,000 such plates that are legally out on California roads right now. Still, after my experience of a few weeks, there's no clear and compelling case to be made as to why most of us non-rich individuals need this fancy plate. Also, there are still unanswered questions about its security and what it means to voluntarily hand over so much personal location data to a single company.

Businesses

MoviePass Parent Files To Raise $1.2 Billion To Stay Afloat (variety.com) 35

An anonymous reader quotes a report from Variety: Helios and Matheson Analytics, the struggling parent company of MoviePass, filed a registration statement with the SEC to raise up to $1.2 billion in equity and debt securities over the next three years. The funding is intended to support the cash-burning operations of MoviePass, as well as the MoviePass Ventures movie investment subsidiary, MoviePass Films and Moviefone, which Helios and Matheson recently acquired from Verizon's Oath.

Of course, whether Helios and Matheson can actually persuade investors to keep pouring money into the venture is unknown. The announcement comes after Helios and Matheson, the New York-based data and analytics company that bought MoviePass in 2017, last month announced a $164 million bond sale to provide working capital for MoviePass.

Businesses

Comcast Will Limit Xfinity Mobile Video Streaming Resolution (engadget.com) 87

Xfinity Mobile customers will soon see a change to their video streams. From a report: In the coming weeks, videos streamed using cellular data will be limited to 480p resolution, a move that other carriers including T-Mobile, Verizon and Sprint have implemented for certain plans in the past. Videos streamed over WiFi won't be affected by the change and Comcast says that it will offer the option to stream 720p video over cellular data for an added fee later this year. Until that plan becomes available, customers who would like to continue streaming video at 720p will be able to do so for no charge, they'll just have to call the carrier in order to set that up. Additionally, users with an unlimited plan will see their hotspot speeds capped at 600 Kbps.
Businesses

57% of Tech Workers Are Suffering From Job Burnout, Survey Finds (bleepingcomputer.com) 317

An anonymous reader writes: A survey conducted among the tech workers, including many employees of Silicon Valley's elite tech companies, has revealed that over 57% of respondents are suffering from job burnout. The survey was carried out by the makers of an app that allows employees to review workplaces and have anonymous conversations at work, behind their employers' backs. Over 11K employees answered one question -- if they suffer from job burnout, and 57.16% said "Yes."

The company with the highest employee burnout rate was Credit Karma, with a whopping 70.73%, followed by Twitch (68.75%), Nvidia (65.38%), Expedia (65.00%), and Oath (63.03% -- Oath being the former Yahoo company Verizon bought in July 2017). On the other end of the spectrum, Netflix ranked with the lowest burnout rate of only 38.89%, followed by PayPal (41.82%), Twitter (43.90%), Facebook (48.97%), and Uber (49.52%).

Communications

Verizon To End Location Data Sales To Brokers (apnews.com) 27

Verizon is pledging to stop sales through intermediaries of data that pinpoints the location of mobile phones to outside companies, the Associated Press reported Tuesday. From the report: It is the first major U.S. wireless carrier to step back from a business practice that has drawn criticism for endangering privacy. The data has allowed outsiders to track wireless devices without their owners' knowledge or consent. Verizon, the nation's largest mobile carrier measured by subscribers, said that about 75 companies have obtained its customer data from two little-known California-based brokers that it supplies directly -- LocationSmart and Zumigo. The company made its disclosure in a letter to Sen. Ron Wyden, an Oregon Democrat who has been probing the phone location-tracking market. Last month, Wyden revealed abuses in the lucrative but loosely regulated field involving Securus Technologies and its affiliate 3C Interactive. Verizon says their contract was approved only for the location tracking of outside mobile phones called by prison inmates. After a thorough review of its program, Verizon notified LocationSmart and Zumigo, both privately held, that it intends to "terminate their ability to access and use our customers' location data as soon as possible," wrote Verizon's chief privacy officer, Karen Zacharia.
Businesses

Verizon's New Phone Plan Proves It Has No Idea What 'Unlimited' Actually Means (gizmodo.com) 171

Verizon has unveiled its third "unlimited" smartphone plan that goes to show just how meaningless the term has become in the U.S. wireless industry. "In addition to its Go Unlimited and Beyond Unlimited plans, Verizon is now adding a premium Above Unlimited plan to the mix, which offers 75GB of 'unlimited' data per month (as opposed to the 22GB of 'unlimited' data you get on less expensive plans), along with 20GB of 'unlimited' data when using your phone as a hotspot, 500GB of Verizon cloud storage, and five monthly international Travel Passes, which are daily vouchers that let you use your phone's wireless service abroad the same as if you were in the U.S.," reports Gizmodo. Are you confused yet? From the report: And as if that wasn't bad enough, Verizon has also updated its convoluted sliding pricing scheme that adjusts based on how many phones are on a single bill. For families with four lines of service, the Above Unlimited cost $60 per person, but if you're a single user the same service costs $95, which really seems like bullshit because if everything is supposed to be unlimited, it shouldn't really make a difference how many people are on the same bill. As a small concession to flexibility, Verizon says families with multiple lines can now mix and match plans instead of having to choose a single plan for every line, which should allow families to choose the right service for an individual person's needs and help keep costs down. The new Above Unlimited plan and the company's mix-and-match feature arrives next week on June 18th.
Privacy

Some Prominent Tech Companies Are Paying Big Money To Kill a California Privacy Initiative (theverge.com) 84

An anonymous reader quotes a report from The Verge: As data-sharing scandals continue to mount, a new proposal in California offers a potential solution: the California Consumer Privacy Act would require companies to disclose the types of information they collect, like data used to target ads, and allow the public to opt out of having their information sold. Now, some of tech's most prominent companies are pouring millions of dollars into an effort to to kill the proposal.

In recent weeks, Amazon, Microsoft, and Uber have all made substantial contributions to a group campaigning against the initiative, according to state disclosure records. The $195,000 contributions from Amazon and Microsoft, as well as $50,000 from Uber, are only the latest: Facebook, Google, AT&T, and Verizon have each contributed $200,000 to block the measure, while other telecom and advertising groups have also poured money into the opposition group. After Mark Zuckerberg was grilled on privacy during congressional hearings, Facebook said it would no longer support the group. Google did not back down, and the more recent contributions suggest other companies will continue fighting the measure.

Government

Justice Department Seizes Reporter's Phone, Email Records In Leak Probe (thehill.com) 165

According to The New York Times, the Department of Justice seized a New York Times reporter's phone and email records this year in an effort to probe the leaking of classified information, the first known instance of the DOJ going after a journalist's data under President Trump. The Hill reports: The Times reported Thursday that the DOJ seized years' worth of records from journalist Ali Watkins's time as a reporter at BuzzFeed News and Politico before she joined The Times in 2017 as a federal law enforcement reporter, according to the report Thursday. Watkins was alerted by a prosecutor in February that the DOJ had years of records and subscriber information from telecommunications companies such as Google and Verizon for two email accounts and a phone number belonging to her. Investigators did not receive the content of the records, according to The Times. The newspaper reported that it learned of the letter on Thursday.
Businesses

All Major ISPs Have Declined In Customer Satisfaction, Says Study (dslreports.com) 85

The latest American Customer Satisfaction Index survey finds that Verizon FiOS has been rated the highest in customer satisfaction with a score of 70 out of 100. But, as DSLReports notes, that's nothing to write home about since that score was a one point decline from one year earlier. Furthermore, the industry average was 64 points, which is not only a decline from last year but lower than most of the other industries the group tracks. From the report: According to the ACSI, high prices and poor customer service continues to plague an U.S. broadband industry with some very obvious competitive shortcomings. "According to users, most aspects of ISPs are getting worse," the ACSI said. "Courtesy and helpfulness of staff has waned to 76 and in-store service is slower (74). Bills are more difficult to understand (-3 percent to 71), and customers aren't happy with the variety of plans available (-3 percent to 64)." Not a single ISP tracked by the firm saw an improvement in customer satisfaction scores.

The worst of the worst according to the ACSI is Mediacom, which saw a 9% plummet year over year to a score of 53, which is lower than most airlines, banks, and even the IRS according to the report. Charter Spectrum and Suddenlink also saw 8% declines in satisfaction year over year, and despite repeated claims that customer service is now its top priority, Comcast saw zero improvement in broadband satisfaction and a slight decline in pay TV satisfaction.

Advertising

Should T-Mobile Stop Claiming It Has 'Best Unlimited Network'? (arstechnica.com) 55

An anonymous reader writes: Speed isn't everything, or is it? According to a report from Ars Technica, the National Advertising Division (NAD) says T-Mobile should stop claiming that is has "America's Best Unlimited Network" because it needs to prove it also has the widest geographic coverage and best reliability. T-Mobile is saying that speed outweighs all other factors.

"T-Mobile's claim is based on data from Ookla and OpenSignal, which offer speed-testing apps that let consumers test their wireless data speeds," reports Ars Technica. "Both Ookla and OpenSignal have issued reports saying that T-Mobile's speeds were higher than Verizon's, AT&T's, and Sprint's. The OpenSignal tests also gave T-Mobile an edge over rivals in latency and 4G signal availability." T-Mobile "did not provide evidence that its network is superior in providing talk and text mobile services or in providing high-speed data more reliably or to a greater coverage area," the industry group's announcement said.

Android

The Verge Goes Hands-On With the 'Wildly Ambitious' RED Hydrogen One Smartphone (theverge.com) 53

It's been almost a year since RED, a company known for its high-end $10,000+ cameras, teased a smartphone called the RED Hydrogen One. Several months have passed since the phone was announced and we still don't know much about it, aside from it having a very industrial design and "Hydrogen holographic display." Earlier this week, AT&T and Verizon confirmed that they'll launch the device later this year. Now, The Verge's Dieter Bohn has shared his hands-on impressions with the device, which he claims to be "one of the most ambitious smartphones in years from a company not named Apple, Google, or Samsung." Here's an excerpt from the report: The company better known for high-end 4K cameras with names like "Weapon" and "Epic-w" isn't entering the smartphone game simply to sell you a better Android phone. No, this phone is meant to be one piece of a modular system of cameras and other media creation equipment -- the company claims it will be "the foundation of a future multi-dimensional media system." To that end, it has a big set of pogo-pins on the back to connect it to RED's other cameras also to allow users to attach (forthcoming) modules to it, including lens mounts. If it were just a modular smartphone, we'd be talking about whether we really expected the company to produce enough modules to support it.

RED is planning on starting with a module that is essentially a huge camera sensor -- the company is not ready to give exact details, but the plan is definitely more towards DSLR size than smartphone size. Then, according to CEO Jim Jannard, the company wants any traditional big camera lens to be attached to it. Answering a fan question, he joked that support for lenses will be "pretty limited," working "just" with Fuji, Canon, Nikon, Leica, and more. [...] The processor inside will be a slightly-out-of-date Qualcomm Snapdragon 835, but it seemed fast enough in the few demos I was able to try. Honestly, though, if you're looking to get this thing just as a phone, you're probably making your decision based on the wrong metrics. It's probably going to be a perfectly capable phone, but at this price (starting at $1,195) what you're buying into is the module ecosystem.

Android

With Steam Link App, Your Smartphone Can Be An Imperfect Gaming Monitor (arstechnica.com) 47

Ars Technica's Kyle Orland shares his experience with Valve's recently announced Steam Link app, which lets users play games running on a PC via a tablet, mobile phone, or Apple TV on the same network. The app launches today for Android 5.0+ devices; iOS support is "pending further review from Apple." From the report: Valve isn't kidding when it says a Wi-Fi router in the 5Ghz band is required for wireless streaming. I first tested iPad streaming on the low-end 2.4Ghz router provided with my Verizon FiOS subscription (an Actiontec MI424WR), with a wired Ethernet connection to my Windows gaming rig on the other end. The Steam Link network test warned me that "your network may not work well with Steam Link," thanks to 1- to 2-percent frame loss and about 15ms of "network variance," depending on when I tested. Even graphically simple games like The Binding of Isaac ran at an unplayably slowed-down rate on this connection, with frequent dropped inputs to boot.

Switching over to a 5GHz tri-band router (The Netgear Nighthawk X6, to be precise), the same network test reported a "fantastic" connection that "look[s] like it will work well with Steam." On this router, remotely played games ran incredibly smoothly at the iPad's full 1080p resolution, with total round-trip display latency ranging anywhere from 50 to 150ms, according to Steam Link's reports (and one-way "input lag" of less than 1ms). At that level of delay, playing felt practically indistinguishable from playing directly on the computer, with no noticeable gameplay impact even on quick-response titles like Cuphead.

Communications

US Cell Carriers Are Selling Access To Your Real-Time Phone Location Data (zdnet.com) 146

Four of the largest cell giants in the US are selling your real-time location data to a company that you've probably never heard about before. ZDNet: In case you missed it, a senator last week sent a letter demanding the Federal Communications Commission (FCC) investigate why Securus, a prison technology company, can track any phone "within seconds" by using data obtained from the country's largest cell giants, including AT&T, Verizon, T-Mobile, and Sprint, through an intermediary, LocationSmart. The story blew up because a former police sheriff snooped on phone location data without a warrant, according The New York Times. The sheriff has pleaded not guilty to charges of unlawful surveillance.

Yet little is known about how LocationSmart obtained the real-time location data on millions of Americans, how the required consent from cell user owners was obtained, and who else has access to the data. Kevin Bankston, director of New America's Open Technology Institute, explained in a phone call that the Electronic Communications Privacy Act only restricts telecom companies from disclosing data to the government. It doesn't restrict disclosure to other companies, who then may disclose that same data to the government. He called that loophole "one of the biggest gaps in US privacy law. The issue doesn't appear to have been directly litigated before, but because of the way that the law only restricts disclosures by these types of companies to government, my fear is that they would argue that they can do a pass-through arrangement like this," he said.
Further reading: The Tech Used To Monitor Inmate Calls Is Able To Track Civilians Too.
AMD

AMD Integrates Ryzen PRO and Radeon Vega Graphics In Next-Gen APUs (zdnet.com) 76

The three biggest PC OEMs -- Dell, HP, and Lenovo -- are now offering AMD Ryzen PRO mobile and desktop accelerated processing units (APUs) with built-in Radeon Vega graphics in a variety of commercial systems. There are a total of seven new APUs -- three for the mobile space and four for the desktop. As AMD notes in its press release, the first desktops to ship with these latest chips include: the HP Elitedesk G4 and 285 Desktop, the Lenovo ThinkCentre M715, and the Dell Optiplex 5055. ZDNet's Adrian Kingsley-Hughes writes about what makes Ryzen PRO so appealing: Ryzen PRO has been built from the ground up to focus on three pillars -- power, security and reliability. Built-in security means integrated GuardMI technology, an AES 128-bit encryption engine, Windows 10 Enterprise Security support, and support for fTPM/TPM 2.0 Trusted Platform Module. One of the features of Ryzen PRO that AMD hopes will appeal to commercial users is the enterprise-grade reliability that the chips come backed with, everything from 18-moths of planned software availability, 24-months processor availability, a commercial-grade QA process, 36-moth warranty, and enterprise-class manageability.

There are no worries on the performance front either, with the Ryzen PRO with Vega Graphics being the world's fastest processor currently available for ultrathin commercial notebooks, with the AMD Ryzen 7 PRO 2700U offering up to 22 percent more productivity performance than Intel's 8th-generation Core i7-8550U in testing carried out by AMD. AMD has also designed the Ryzen PRO processors to be energy-efficient, enabling up to 16 hours of battery life in devices, or 10.5 hours of video playback. The Ryzen PRO with Vega Graphics desktop processors are also no slouches, opening up a significant performance gap when compared to Intel Core i5 8400 and Core i3 8100 parts.
AMD also announced that it is sampling its second-generation Threadripper 2900X, 2920X and 2950X products. "For Threadripper Gen2 you can expect a refresh of the current line-up; an 8-core Threadripper 2900X, a 12-core Threadripper 2920X and of course a 16-core Threadripper 2950X," reports Guru3D.com. "AMD will apply the same Zen+ tweaks to the processors; including memory latency optimizations and higher clock speeds."

AMD has something for the datacenter enthusiasts out there too. Epyc, AMD's x86 server processor line based on the company's Zen microarchitecture, has a new promo video, claiming more performance, more security features, and more value than Intel Xeon. The company plans to market Epyc in an aggressive head-to-head format similar to how T-Mobile campaigns against Verizon and AT&T. Given Intel Xeon's 99% market share, they sort of have to...
Privacy

New California Ballot Measure Demands Groundbreaking Privacy Rights (mercurynews.com) 180

Supporters gathered 625,000 signatures to put the "California Consumer Privacy Act" on the ballot in November -- far exceeding the 365,880 signatures needed to qualify. The Mercury News reports: The proposed initiative aims to allow consumers to see what personal information companies are collecting about them and ask the companies to stop selling that information, and also seeks to hold businesses accountable for data breaches. "Today is a major step forward in our campaign, and an affirmation that California voters care deeply about the fundamental privacy protections provided in the California Consumer Privacy Act," said Alastair Mactaggart, the San Francisco real estate developer who is bankrolling the measure. He has spent $1.65 million on the effort, according to filings with the California secretary of state.

The measure is opposed by companies such as AT&T, Comcast, Verizon and Google, which have all donated $200,000 each to fight the measure. Facebook has also given $200,000 to the opposition. However, Facebook last month said it would leave the effort to fight the initiative.

The article notes that Facebook's decision to stop publicly opposing the privacy measure occurred "around the time Facebook CEO Mark Zuckerberg was testifying to Congress about the company's Cambridge Analytica privacy scandal."
Businesses

Will the T-Mobile, Sprint Merger Be Bad For Consumers? (vice.com) 130

On Sunday, T-Mobile and Sprint said that they have agreed to a $26.5 billion merger, creating a wireless giant to compete against industry leaders AT&T and Verizon. While a new website has been set up by the companies to help quell consumers' and regulators' fears by promising new jobs, improved broadband service, and increased competition, Motherboard's Karl Bode cites previous telecommunications mergers and Wall Street analysts to argue against the merger. From the report: The two companies attempted to merge in 2014 but had their efforts blocked by regulators who were justly worried about the deal's impact on overall competition. As Canadian wireless users can attest, the reduction of major wireless competitors from four to three only reduces the overall incentive for wireless carriers to engage in real price competition. That was the central point repeatedly made by regulators when they prohibited AT&T from gobbling up T-Mobile back in 2011. Even with four competitors, the industry frequently does its best to avoid genuine price competition, and industry watchers have noted that the overall volume of quality promotions for wireless consumers had been dropping so far in 2018. After regulators blocked the AT&T merger, T-Mobile wound up being a largely positive impact on the sector, forcing its competitors to adopt more consumer-friendly policies like eliminating long-term contracts and early termination fees. However, even with T-Mobile intact, price competition in the sector tends to be theatrical in nature.

Wall Street analysts are on record predicting that a Sprint, T-Mobile merger could result in the loss of up to 30,000 jobs -- potentially more than Sprint even currently employs. From retail operations to middle managers, there's an endless roster of human beings who, sooner or later, will be viewed as redundant. "If approved, this deal would especially hurt consumers seeking lower-cost wireless plans, as the combined company's plans would likely increase while competitors AT&T and Verizon would have even less incentive to lower prices," said Phillip Berenbroick, lawyer for the consumer advocacy group Public Knowledge. "Unless the merging parties can demonstrate clear competitive benefits we have yet to see, we will urge the Department of Justice and the FCC to reject this deal."

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