A Unique Environmental Policy to Deal With Fraudulent Customers 7
kstatefan40 writes "Hosting company WebHostingBuzz introduced a unique environmental policy this weekend, calling for executives at the company to use fraudulent complaints as toilet paper and donating $100 to the International Tree Foundation to apologize for the abuse of such precious resources by customers who fraudulently file complaints against their company. The story goes back a few weeks, but it ended with WHB CEO Matt Russell telling a fraudulent customer who filed a complaint against with the BBB, 'Cool. I look forward to tearing it up and wiping my ass with the piece of paper.' Read and enjoy the entire exchange."
Wow. (Score:1)
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Definitely a proper handling of the situation. Tit for Tat has proven to be an effective strategy. He was a jerk, so you get to be a jerk. It teaches him not to be a jerk (or at the very least, discourages others from being jerks). I just wish Wal-Mart had understood that while I worked there. We had some real bastards come in and see what they could get away with.