Kickstarter Mistakenly Emails Responses To Complaints From Seven Years Ago (bbc.com) 8
The BBC reports:
Crowdfunding website Kickstarter has surprised some of its users by replying to complaints they made seven years ago.
Users who received responses to long-expired projects from 2013 took to Twitter to congratulate the company on its response times.
Kickstarter said the emails were "auto-generated in error... The emails folks received yesterday was due to an unfortunate human error while working on a clean-up task completely unrelated to the ticket from 2013," a company spokeswoman said.
"It's important to remember we are still a small team at Kickstarter and mistakes can happen."
Users who received responses to long-expired projects from 2013 took to Twitter to congratulate the company on its response times.
Kickstarter said the emails were "auto-generated in error... The emails folks received yesterday was due to an unfortunate human error while working on a clean-up task completely unrelated to the ticket from 2013," a company spokeswoman said.
"It's important to remember we are still a small team at Kickstarter and mistakes can happen."
Yeah... small team... (Score:2)
So small that even a 7-year complain have to be auto-replied by a machine and they apologize for... ...having responded?
Responses to seven-year-old complaints? (Score:2)
Sounds like my typical experience submitting issues to Mozilla's bug tracking system.
j/k (Score:3)
And for slashdot (Score:2)
I guess it'll be 27 years before they do somethign about our complaints about unicode support?
Re: (Score:2)
That reminds me of the other day (Score:2)
That reminds me of when I was trying to get some help installing my AOL CD the other day.
Re: That reminds me of the other day (Score:2)
You have a CD? I have a floppy disk. Not sure how I can use it, seems my floppy drive has shrunk down to a 1/3rd inch wide slot on the side of my computer.
Re: (Score:2)