samzenpus from the try-plugging-it-in dept.
GMGruman writes "Anyone in IT has a story or two involving stupid users, crazy co-workers, kludgy technology, and airhead managers. Lisa Blackwelder has collected top tales of the tech trenches, covering user antics, office politics, and unusual technical challenges that IT pros faced (usually) with aplomb, insight, and savvy."
If it happens once, it's a bug. If it happens twice, it's a feature.
If it happens more than twice, it's a design philosophy.