Airline Goes Out Of Business, Kicks Off Passengers 4
British airline XL went out of business so abruptly that it left hundreds stranded, including over 260 who were on a runway. "(Airport officials) told us we should go and sleep on the street with our children because we are not their responsibility. I've come here on a packaged holiday and I've paid to go home," an angry passenger said. Eventually some flights were chartered to help the stranded passengers, one of which was flown by Iron Maiden frontman, Bruce Dickinson, because the story wasn't odd enough already. XL customers are lucky that the company didn't go out of business while their planes were in flight.
tell you what (Score:2, Insightful)
go and sleep on the street with our children because you are not my responsibility.
rofl wow, awesome... better than 90% of the slashdot troll comments
Re: (Score:2)
That's pretty much what a Delta Customer Service rep told me when I was stuck in Atlanta after my connecting flight was cancelled. I was automatically rebooked on a flight more than 24 hours after my original flight with no access to my bags, and they refused to do anything except give me a voucher that indicated when my rebooked flight was. Some people who were in line with me (they cancelled approx 75 flights out of Atlanta that night) were rebooked 3 to 4 DAYS later and got the same answer from Delta.
Re: (Score:3, Insightful)
I friend of mine, returning to Brazil was in this mess. He had to sleep 2 nights at the airport and was booked in a flight back via Santiago, Chile, arriving 4 days after what was originaly planned. From now on we're calling it DHellta and refusing to book any more flight with it.