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The Internet Idle IT

Woman's Nude Pics End Up Online After Call To Tech Support 197

Tara Fitzgerald couldn't find the nude pictures she planned on sending to her boyfriend, but instead of just taking more, she decided to see if a Dell tech support call could fix her problem. Apparently the tech support guy found them. Unfortunately, he then put them up on a site called "bitchtara."

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Woman's Nude Pics End Up Online After Call To Tech Support

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  • by Mirey ( 1324435 ) on Friday July 30, 2010 @02:36PM (#33086702)
  • Well (Score:5, Funny)

    by mark72005 ( 1233572 ) on Friday July 30, 2010 @02:38PM (#33086732)
    The bare facts certainly are disturbing. But the naked truth is that Dell's customer service is just obscene. I think that support analyst should be stripped of his position.
    • Re: (Score:2, Funny)

      by Anonymous Coward

      The bare facts certainly are disturbing. But the naked truth is that Dell's customer service is just obscene. I think that support analyst should be stripped of his position.

      Good sir, I believe that one must produce digitized, pixelated facsimiles of said photography... In lieu of said event, I must protest it being a factual portion of the past.

    • Re: (Score:2, Funny)

      by mhatt ( 6281 )

      I think you meant to post this on reddit...

    • I think that support analyst should be stripped of his position.

      He'll just go work for HP instead.

  • Story is so absurd (Score:4, Insightful)

    by jeffmeden ( 135043 ) on Friday July 30, 2010 @02:41PM (#33086754) Homepage Journal

    So she took the pics and then "lost them"... but the support guy found them in her email. She obviously sent/received them at some point, and how she could just 'forget' they were in her email is hard to fathom. Then she sends the guy who WORKS FOR DELL a laptop? She may be the victim, but boy is she good at it.

    Oh, and of course: PICS OR IT DIDNT HAPPEN

  • So.... (Score:4, Funny)

    by axl917 ( 1542205 ) <axl@mail.plymouth.edu> on Friday July 30, 2010 @02:45PM (#33086812)

    Pics still up?

  • Unfortunately (Score:3, Insightful)

    by Anonymous Coward on Friday July 30, 2010 @02:49PM (#33086862)

    The only way to get action from companies today is to publish a bad PR story.

    How sad is that?

    That is the real problem, lack of accountability not the fact that it happens, that the only way to get it fixed is to make the company suffer publically.

    • Re: (Score:3, Interesting)

      by JM78 ( 1042206 )
      It's just as sad that so many asshats in our society file frivolous lawsuits making it more difficult for legit complaints to be taken seriously.

      Corporate does not automatically equal lack of accountability. The bigger companies become the more difficult it becomes to manage false claims vs. legit ones. Using bad PR is a great resource to help a company perform better in the future.

      That's not sad, it's just life.
      • by jd ( 1658 )

        Corporate does not automatically equal accountability either, which is why one should never buy a product in order to have someone to blame if it goes wrong. One should try to buy products that won't go wrong in the first place.

        However, it is a mistake to think that legal action equals accountability either. The law, these days, has little provision for the judge to take the facts into account and lawyers don't put in equal effort, which means the law ceases to be about what is far and becomes who can game

  • by oldmac31310 ( 1845668 ) on Friday July 30, 2010 @02:51PM (#33086890) Homepage
  • If true... (Score:5, Insightful)

    by Antony T Curtis ( 89990 ) on Friday July 30, 2010 @03:01PM (#33087050) Homepage Journal

    If true, someone at Dell could end up having a friendly conversation with someone from the FBI.

    If it was only exposure of private data (pictures) then Dell may have gotten away with a just a civil resolution. If it is true that the tech extorted a laptop, then it becomes a criminal case. People can go to jail.

    This could become quite costly to Dell in terms of goodwill if proven that someone representing them extorted material goods from one of their own customers.

    • was the tech support guy in india? he'll get fired and show up the next day at his new Dell tech support job with changed name "John Q. Smith"

    • From what I saw, the laptop wasn't extortion (coercion or threat). He conned her. She was dumb and fell for it.

      If he had been in the US, there could have been charges. The most she can really hope for is a civil resolution with Dell. I'm sure they'll pass the buck to "Dell India", a subsidiary of Dell, Inc. Most companies are very careful to segregate parts so the company as a whole cannot be held liable for infractions by a part. Usually it's set up so a partition of the company can

    • If it is true that the tech extorted a laptop, then it becomes a criminal case. People can go to jail.

      While the US has an extradition treaty with India, it is highly unlikely they would do anything over there as would require major FBI pressure.

  • Pics or it didn't happen.

  • by Locutus ( 9039 ) on Friday July 30, 2010 @03:07PM (#33087148)
    is it just me or does she sound waaaay naive

    • Re: (Score:3, Funny)

      by dangitman ( 862676 )

      is it just me or does she sound waaaay naive

      No, it's just you. To everybody else she sounds extremely intelligent and not at all gullible or made-up.

  • by new death barbie ( 240326 ) on Friday July 30, 2010 @03:07PM (#33087150)

    Dell's attorney's have assured Tara she is their 'true friend', and will help her resolve this if she will send them a new Dell laptop.

  • Here's the problem (Score:5, Insightful)

    by Mr. Freeman ( 933986 ) on Friday July 30, 2010 @03:10PM (#33087200)
    From the video: "I trusted him because he was a Dell technician"

    Using my amazing powers of deduction, I have found this to be the root cause of the trouble.
    •     Which part? "I trusted him", "Dell technician" or just "Dell"?

      • Re: (Score:3, Funny)

        by jd ( 1658 )

        My guess would be all permutations of "trusted", "Dell" and "technician". There are probably a few other suspect word pairings in there as well.

  • by elrous0 ( 869638 ) * on Friday July 30, 2010 @03:12PM (#33087218)
    And it took me forever to get my pics off of fathairybasementdwellers.com
  • I'd bet this is actually a case of jealousy.

    My take is that she got jealous that her indian boyfriend fell in love with that blondie, then made all this crap up. Why? You can see a chat window where she was clearly talking to someone she had some sort of love (or at least close) relationship with. "I'm worried about you"? Is that something you'd tell a company's representative "helping" you with a tech problem?

    So she got mad that he fell in love with someone else after "making" her send him a laptop, and ma

  • by paiute ( 550198 ) on Friday July 30, 2010 @03:30PM (#33087508)

    How may rupees is a gallon of eye bleach these days?

  • He stole her nude pics during a webex session, got her to send him a laptop in the mail, and then set up a website domain calling her - SPECIFICALLY - a bitch.

    Mel Gibson has a new hero.
  • by firefly.fairy ( 1867896 ) on Friday July 30, 2010 @04:00PM (#33088090)
    First reading this article I felt bad for this woman. Even sending the guy the laptop, while extremely naive, seemed like something a person might do if they're petrified about their risque pictures appearing online and feel they have no out. Then I linked to the Reno Gazette article. I read this part, and well, she just doesn't seem like some innocent victim who was taken advantage of. I sort of wonder if in the end she actually sent him the nude pictures and then later regretted it when the guy from Indian that she was fantasizing about revealed that he was interested in a new girl:

    "Romantic conversations

    Following the initial technical call, conversations between Fitzgerald and Shaikh quickly turned personal. Fitzgerald admitted being flattered by the attention from the Indian support tech, whose MySpace page identifies him as being 24 years old. "He's very charming and he knew exactly what to say. It warmed my heart," she said.

    Fitzgerald shared a number of personal e-mails Shaikh sent her from his Hotmail account shortly after their first conversation, including the following message dated Jan. 11, 2009:

    "There are no words to express how I feel about you. I constantly search for the words, and they all seem less than I truly feel. You are my life, my heart, and my soul. You are my best friend. You are my one true love. I still remember the day we first met. I knew that you were the one I was meant to be with forever."


    On Valentine's Day 2009, Fitzgerald said Shaikh told her he had fallen in love with a 22-year-old woman in Tennessee who had also called Dell technical support.


    Fitzgerald later discovered two mysterious purchases on Feb. 17 totalling $802 charged to her Dell Preferred credit card. She called Dell and was told the charges were for a computer system and router shipped to a woman in Waynesboro, Tennessee."

    (Outsourcing nightmare: Sacramento woman describes Dell tech support abuse (watch video report), RGJ.com, July 29, 2010)

  • by MROD ( 101561 ) on Friday July 30, 2010 @04:07PM (#33088266) Homepage

    When I first read the name I thought that maybe the British actress [imdb.com] of the same name, notorious for (tasteful) nude scenes in 1990s films. Obviously not.

    So, maybe this is all made up and the woman's real name isn't Tara Fitzgerald at all?

  • by Anonymous Coward

    She is a pay-cam-whore. www(dot)ashcams(dot)com/profile/taritabonita

    Sounds like a scam to 1) avoid paying her Dell bill 2) get more traffic.

  • telcos used women as operators.

  • I find this story hilarious. I'll never get tired of laughing at people being stupid. Unfortunately society has made it OK to be stupid about computers. The words "I'm not computer savvy" have become like fingernails on a chalk board to me. This woman didn't NEED to be computer savvy, she just needed to not be a complete maroon. The part about a stolen credit card... alright, I'll agree that was messed up and illegal. But the pictures, and sending a laptop... No excuse. Why do we as a society allow people
  • "Stupid is as stupid does."
  • - That Dell tech would go to the bother and expense of creating a whole website called "bitchtara.com" and domain to post incriminating photos of some random person who happened to call them, in the hopes that they would extort out of her, of all things, a DELL laptop...

    - That the woman e-mailed them to her BF or whoever, and the photos made the rounds to someone who dislikes her (heck maybe her ex BF himself, and THEY set up the website.called "bitchtara.com", an obviously personal name, to try to get back

  • Nobody is this stupid. This is the internet version of calling up the beer company saying you found a dead mouse in a bottle of their product and please send one million dollars to ease the mental anguish.

    Also, dude looks like a lady.

  • Read all of the info (Score:2, Informative)

    by aarenz ( 1009365 )
    She was trying to delete the pictures from an email that she had already sent to her boyfriend. I wonder if they are still dating, or if he just posted them in a drunken stupor one night. Dell was not the only one with access to the pictures and there will be little way to trace where the posting came from.
  • And she sent the laptop?

    Sad. She should have called the police. And the police should have called Dell.

    Me? Sure, I would send a laptop [notla.com]. What the heck. Does India charge customs fees [zug.com] for incoming gifts?

I've got a bad feeling about this.