You can imagine how upset an unnamed college senior in Colorado was when the term paper she paid good money for wasn't delivered in time. So, she did what any cheater who had just been cheated would, she made an official complaint to the Better Business Bureau. "I ordered it, and they were supposed to have it back to me within four days. I constantly emailed. Nobody replied to me. Then (Kavoosi) calls me and says under no circumstances am I going to get a refund," she said. If you can't count on a company that sells creative/educational works that you can claim as your own, who can you trust?